Regulatory Compliance Alignment for Telecom Company
"Aligned a telecommunication provider’s customer registration and data storage practices with the new national data protection acts."
1. The Challenge
The client faced class-action warning notices and potential fines from the regulatory authority for retaining customer data past statutory limits without proper consent.
2. Strategic Approach & Methodologies
Phase 1: Compliance Gap Assessment
Mapped customer data collections, API transfers, and storage timelines.
Phase 2: Airtight Disclosures
Rewrote customer agreements and digital opt-in consent flows.
Phase 3: Automated Purge System
Engineered automated database cron jobs to delete stale call registers.
3. Deployed Solutions
Deployed corporate governance manuals, rewrote third-party data processing contracts, and trained 120 customer support center staff.
“ "Ama and her team saved us from catastrophic regulatory penalties. Their practical legal advice is unmatched."
Measurable Results
Services Deployed
Advisory Team
Ama Osei, Esq.
Chief Legal Counsel
Philip Fredrick
Managing Partner & Chief Strategist
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